How To Improve Workplace Relationships, Influence & Communication

This series of articles will help you to improve your workplace relationships - by using positive influencing tactics and communication skills


This page serves two purposes.

1. Provide an overview of why improving workplace relationships is so crucial to your success .

2. Provide you with a series of articles that help improve your influence, communication and relationships in the workplace.

If you've visited this page before, then use the Table of Contents below to go straight to the article categories you are interested in:

Do your skills enable you to influence just about anyone, to want to work with you - rather than against you?

Unfortunately, most people don't have the skills that enable them to successfully navigate the minefield that can be workplace relationships.

I'd estimate that more than 80% of the time I spend as a coach to high-performance leaders - is spent on helping these leaders to work their way through performance issues and problems with others.

Building strong relationships through effective communication is paramount for any leader. When you have the trust of others, and they believe that by collaborating with you, their results will improve... then you have the world at your feet.

This is why so much of this site, is dedicated to helping you be the best possible version of you. Most importantly, helping you to improve your capability to build strong, potent, worthwhile interpersonal relationships.

“When others believe that by collaborating with you their results will improve ...


then you have the world at your feet!”


The articles shared below will help you build upon your workplace relationships skills. They will help you more fully understand yourself, others. How to get the very most from your work experience through the relationships you develop both as a leader and a team member.


A gentle reminder before we get into the articles


Be kind to yourself. If you have a bunch of relationships that aren't working as well as they could, it can feel a bit daunting. Instead, focus on taking it one step at a time. One conversation at a time. 

Each time you interact with someone, remind yourself that you want to be the best possible version of you. If you take a few seconds to do this before every interaction you will set yourself up for a lifetime of successfully influencing others.

Even more compelling, is that when you are a remarkable influencer you are able to make the dent in the universe you desire.

Ultimately, isn't it the quality of your relationships and the people who want to be with you, that define your life?

In the articles below you will find many ideas, tips, and tools you'll be able to use.

Regardless of whether you are in a crisis ... you have that sinking feeling that most of the people would rather not be around you.

Or, your interpersonal relationships are pretty good, and you want to take them to the next level

In the early part of my career, I was indeed guilty of being too aggressive, and abrasive, and boy did it cost me.

It cost me by limiting my career progression. It cost in stress, and unhappiness. I knew I was upsetting others. People didn't always like me, which meant I wasn't as effective as I could be. I would get more frustrated which led me to take it out on my team which led to ..... you can see the spiral I was on.

Now many years, hundreds of books, and attending hours upon hours of workshops (either as a learner or trainer) later, I have much to share with you to help you improve your workplace relationships.

The added benefit is, when you apply what you discover here in these workplace relationship articles - you'll also improve your personal relationships. Which is possibly even more important!

Make sure you click through all four categories: Dealing With Difficult People, Working Through Conflict, Improving Relationships and Communicating Well. I've attempted to put them into the most relevant category, but obviously there are often crossovers between the categories.

Improving Your Personal Influence

The leader sets the climate for communication

The leader sets the climate for communication in the workplace. Is your personality and leadership style helping or hindering communication?

What are your angry emotional outbursts costing?

Are people sabotaging you because they are angry with you? Discover what your outbursts could be costing you?

Communicating without defensiveness

It's our natural instinct to get defensive when faced with a challenging situation - here's how to avoid that instinct.

Energy flows where attention goes

How a leader can improve another person's performance, by giving more attention to the positive traits than the negative

How to manage your boss

In the first article in this series we looked at what not do when managing your boss. Now turn your attention to what to do make sure that you and your boss are getting the best from each other!

What to avoid when managing your boss

For your personal and professional success mastering the skill of managing your boss is critical. In this article find out what not to do when managing your boss

Assertiveness in the workplace

A lack of assertiveness in the workplace causes people to avoid giving appropriate feedback. This results in under-performance ...

How good are your listening skills?

Do you think you have good listening skills? Take the quiz to find out.


Working Through Conflict

Resolving conflict in the workplace

Resolving conflict in the workplace is something every leader needs to handle. Using these 3 questions makes this tough situation easier.

Types of conflict in the workplace

Here is a list of the most common types of conflict, and an important rule to follow to successfully resolve personality conflicts ...

Overcome conflict in the workplace

Overcome conflict in the workplace by working with people's differences ...

How to stop workplace gossip

Gossip in the workplace can stop team performance in its tracks. Use these tips to be the best leader you can. Become a role model for others in how to avoid the gossip trap.


Dealing With Difficult People

Dealing with difficult people (1)

In this first article, we look at the mindset you want to have BEFORE you approach a person you struggle with. The right mindset going in will pay dividends.

Dealing with difficult people (2)

If you are shying away from dealing with difficult team members, then you are putting your entire team's performance at risk.

Dealing with difficult people (3)

We cover 3 tips. Knowing the impact you make as a leader, being squeaky clean yourself and how to identify high, medium and low performers.

Dealing with difficult people (4)

In this final article we look at not singling out the poor performers, being kind vs being truthful, performance discussions and recognizing the 'right' performance.

How to stop chronic complainers

Chronic complainers spend inordinate amounts of time each day bending the ears of anyone who will listen. Complainers can be draining. Follow these tips to shift them from complainer to solutions finder.

Handling different communication styles (1)

If you've ever wondered what drives some people to behave the way they do -- you'll find some great keys here to unraveling that mystery! Also discover why you maybe driving those who work with you nuts!

Handling different communication styles (2)

In this second article on handling different communication styles, we take a look at the Adult and Child styles and how they impact on performance

Signs of a bad workplace relationship

Here are 10 signs of a bad relationship (regardless of whether its a personal or professional relationship) and some tips to help you overcome them 

What to do about verbal abuse at work

These tips help you to recognize, then stop verbal abuse in the workplace, so that you create good working relationships that enable you and your team to perform well.

Characteristics of a toxic relationship at work

Whether on the receiving or giving end, at some point you will find yourself embroiled in a toxic relationship. Here are some ways out of such a situation ...


Improving Relationships

Barriers to effective communication

Which piece of technology is causing you to become a poor communicator?

8 practical workplace communication tips

Here are eight practical and effective principles to use to ensure that any communication you make gets 'heard'.

Types of non-verbal communication

Reading your audience is an important part of communicating. The non-verbal communication clues you get from others helps you to know whether you are hitting the mark or not ...

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