Terms of Use

The team at Make A Dent Leadership.com Pty Ltd (MADL) invite you to enjoy all the features our sites have to offer. Please abide by these guidelines so that no-one's rights are stepped on.

Failure to abide by these rules can result in immediate termination of access to any of the MADL websites:




without refund or recourse.


The terms “we,” “us,” and “our” refer to Make A Dent Leadership.com Pty Ltd. The term the “sites” refers to makeadentleadership.com, makeadentleadership.com.au. The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the sites.


MADL provides free and membership sites for online training courses, resources and other content relating to leadership and organizational development. 

Use of our sites, including all materials presented herein and all online services provided by MADL is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of our sites. By using our sites or Services, you agree to these Terms and Conditions, without modification, and acknowledge reading them.

Parties agree that the Service is in the nature of education. The scope of services provided by us according to this Agreement are limited to those listed on makeadentleadership.com, and makeadentleadership.com.au websites. We reserve the right to substitute services equal to or comparable to the services listed if the need arises, without prior notice

Use of the Sites and Service

To access or use the sites, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the sites. Information provided on the sites and in the Service related to membership sites and other information are subject to change. We make no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. MADL disclaims all liability for any inaccuracy, error, or incompleteness in the Content.

Account Creation

In order to use the Service, you will be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to MADL will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

Do not share your logon passwords and user names. The system is designed to detect this immediately, and will suspend any account where more than one person signs on using the same username and password.

Lawful Purposes

You may use the sites and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the sites. You agree to use the sites and to purchase services or products through the sites for legitimate, non-commercial purposes only.

You shall not post or transmit through the sites any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

Refusal of Service

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed.

We may at any time change or discontinue any aspect or feature of the sites or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

Order Confirmation

We will email you to confirm the placement of your order and with details concerning product delivery and ongoing payments. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

If you have a problem with a download or accessing the sites, please use the contact form and your problem will be addressed within two business working days.

Duration of Agreement

Once confirmed, we will provide you access to the purchased Service. You agree and understand that access to the Service may at times be influenced and affected by third parties that we use to provide the Service (web hosting, membership site plugins, etc.). You agree and understand that no breach of contract action may be initiated against Make A Dent Leadership.com Pty Ltd when there are reasonable delays in the access of the Service.

We reserve the right to terminate the Service, and or access to certain features of the Service, with or without prior notice to you. We will make reasonable efforts to provide notice but is not required to do so under the terms of this agreement.

Lifetime Access is for the lifetime of the Service. If for any reason, Make A Dent Leadership should dissolve or cease to exist, then your access to the Service terminates. We will provide you with 3 months written notice, via email. Content on the sites will be available for you to download during that time. It is your responsibility to ensure that your email address is up-to-date on our site.

Product Description

We endeavour to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service, please do not accept that our sites are entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

Material You Submit To Our Sites

You shall not upload, post or otherwise make available on the sites any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you.

You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to our sites, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.

As a feature of the Service, MADL may provide access to a community or social media platforms in conjunction with the Service. MADL is not required to provide a community platform, and has complete discretion with regards to the platform, and the nature of the interaction, dependent on the Service.

You agree that your use of these community and social media platforms is a privilege and MADL may limit or deny access to these platforms for misconduct that includes but is not limited to being inappropriate, rude, violent, or threatening. MADL will make reasonable efforts to provide notice to you with regards to inappropriate or unapproved content that you have placed within the voluntarily provided community and social media platform. MADL is not required to provide notice, and reserves all rights to take immediate and appropriate action to protect MADL's brand and image integrity.


Reliance on information, material, advice, or other linked recommended resources, received from MADL.com shall be at your sole risk. We assume no responsibility for any errors, omissions, or damages arising and make no guarantee as to the accuracy, reliability, or currency of information.

The information on these sites is provided for general information only and must not be relied upon for making decisions on your or any other person's specific situation. You should confirm information obtained here with other sources (for example your attorney, human resources department or other advisory body) if embarking on any actions that could carry personal or organizational liability.

We are not attorneys' and do not practice law nor give legal advice. Any forms on the sites are 'self-help' forms that are provided on an 'as is' basis with no warranties or guaranties. We do not warrant that the forms, the contents or any information received through these sites are accurate, reliable, correct or applicable to your situation or jurisdiction. If you need personal assistance in deciding whether a document obtained obtained from these sites is right for you, we suggest you contact an attorney and/or your Human Resources Dept. These websites and any of the products are not a substitute for the advice of an attorney/HR professional.

Links to other sites from our sites does not suggest any form of endorsement or liability accepted on behalf of ourselves.

Copyright and Trademark Law

All editorial content and graphics on the sites are protected by copyright and international treaties and may not be copied or re-used without the express written permission of MADL, which reserves all rights.

Do not reprint, republish, repost, or otherwise distribute or transmit content or images presented on these sites. Downloading is easy, but just because you may be able to copy our content doesn't mean you own it. Unauthorized use of or copying of our content, trademarks, and other proprietary material can subject you to civil or even criminal liability. Please don't violate our copyright.

This includes but is not limited to sharing material with others, posting excerpts of material on any social media, blogging about the material, or in any other way that would reasonably appear to share our site's or Service’s information with a non-member.

We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

Intellectual Property Rights to Your Materials

We claim no intellectual property rights over the material you supply to MADL. You retain copyright and any other rights you may rightfully hold in any content that you submit through our sites or Service. Content you submit to MADL remains yours to the extent that you have any legal claims therein. You agree to hold MADL harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on our sites, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.

You consent to recordings being made of calls or webinars provided as part of the Service. You consent to your name, words, voice, and likeness being used by MADL for promotional, business development, and marketing purposes, without compensation to you. We will make reasonable effort to secure your written permission before using and distributing recordings, print materials, audio, or visual representations that refer to you.

Limitation of Liability

These sites provide the information, services and products "as is" without warranties of any kind. you also agree that these sites shall not be responsible for any content found on site forums and that your use of site forums and any downloading of materials found on or throughout these site forums is done at your own risk and that you will be solely responsible for any damages to your computer or data that results.

All express warranties and all implied warranties, including without limitation warranties of merchantability and fitness for a particular purpose, and non-infringement of proprietary rights are hereby disclaimed to the full extent permitted by law. MADL does not warrant that the use of performance of these websites will be timely, uninterrupted or free of error, or that the websites or its server will be free of viruses. In no event shall these sites, its officers, directors, agents and employees be liable for any loss or injury, direct or indirect, incidental, consequential, special or exemplary damages, or any damages whatsoever arising from the use or performance of the websites or from any information, services or products provided through the websites, even if we have been advised of the possibility of such damages. In the event that applicable law prevents the exclusion of liability for certain warranties, such exclusion does not apply to you to the extent limited by law.

Changed Terms

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions here. Any use of our sites or Service by you after being notified means you accept these amendments

We reserve the right to update any portion of our sites and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the site and list the effective dates on the pages of our Terms and Conditions.

Owner of Sites

Make A Dent Leadership.com Pty Ltd is the owner of these websites (makeadentleadership.com, makeadentleadership.com.au) (ABN: 45 602 237 392).

Cancellations and Refunds

We offer a 30 day money back guarantee should you be unhappy with the Service in your first month of purchase. To request a refund please contact us

You may also cancel your subscription at any time via your account page, but due to the nature of the Service no refunds will be made for any membership fees already paid, excluding the 30 day money back guarantee as stated above.

Once you cancel you will no longer have access to the Service, including all content and community resources, once your current membership period is completed.

The 30 day refund period only applies to your first subscription and cannot be used more than once.

It is entirely your responsibility to ensure that you cancel your account in good time should you no longer require the Service and do not wish to be billed further.

Agreeing to Terms

If you do not agree to our Privacy Policy, or Terms of Use as posted here on this page, please do not use our sites or any services offered.

Your use of our sites indicates acceptance of these Terms of Use and the Privacy Policy.

If you have any questions about this Policy or the privacy practices of our Sites, please contact us

Effective July 2019