Giving Successful Feedback

Life-changing skills to navigate your way through difficult conversations and situations

Shift your relationship

From Conflicted and Frustrating

To Inspiring and Remarkable!

We've all got them ... people who just make life difficult! 

Improving your ability to influence difficult people

makes your life easier and improves your career prospects.

You'll start to see how you are sometimes right, sometimes wrong and sometimes in-between when conflict happens. And, what to do about it when it is getting in the way of you having great relationships with the important people in your life.

You'll have the skills to easily deal with people who are unmotivated or don't have the skills to do what you want and/or need from them.

You'll know how to handle high emotions, lies, broken promises and the 'I forgot' issue.

Here's just a little of what’s inside ...


Your life as you successfully handle challenging conversations


The conversation busters that turn what should have been an easy discussion into dynamite

The truth behind why some people just are against you, before you even begin!

Here’s what people are saying about working with Shelley

Helen Besly

Managing Director 


Business has profited

Our business has profited in many ways from both the coaching and the leadership development workshops Shelley has delivered to us. I would highly recommend Shelley to you if you wish to develop a team of high-performance leaders.

Jan Bijsterbosch

Senior Vice President

Emirates Catering

Truly shaped leadership skills

When I think back on the time we worked together, I always realize how much of an influence you had on my career.  I have spread the learnings from you throughout the Middle East now :). We have over 6,000 employees, so your influence has been far-reaching. You truly have shaped my leadership skills. 

Nadine Catanzaro

State Manufacturing Manager

Coca-Cola Amitl

Engaged and improved team performance

Working with Shelley I was able to identify genuine opportunities to further engage my team to improve performance and reach my personal goals as a leader.  Shelley challenged my thinking and enhanced my leadership style.   I would highly recommend her as a high-performance leadership mentor and influencer, with valuable perspective and depth of experience

By the end of this program you will have

  • A Change in Mindset about the reasons behind why people get you frustrated and tools to calmly enter any challenging conversation
  • The Tools to enable you to be an inspiring remarkable leader ... no matter the situation that jumps out at you
  • A Plan to successfully engage with the most challenging person in your world!

About Shelley Holmes

For the 30+ years Shelley has been a leader in, and a high-performance coach for companies around the globe, who combined have revenues over $116 billion.

In 2003 She was designated as one of the 50 greatest business mentors in the world and co-authored the international bestseller of the same name, with Brian Tracy and Mark Victor Hansen.

Here at Make a Dent Leadership, we've inspired thousands of leaders to promotions, higher incomes, better relationships, and more fulfilling lives. And in the businesses they lead, we have seen increased cash flow, higher revenues and profits, significant cost-savings and becoming leading players in their industry.

Shelley's purpose for the past 35 years has been to inspire leaders to be 'rockstars' at transforming themselves, their people, their profit and the part of the planet they interact with.

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