How To Improve Workplace Relationships, Influence & Communication

Do you have the skills that enable you to influence just about anyone to want to work with you rather than against you?

Unfortunately most people simply don't have the skills to be able to successfully navigate the minefield that can be workplace relationships.

In fact I'd estimate that more than 80% of the time I spend as a coach to high-performance leaders - is spent on helping these leaders to work their way through performance issues and problems with others.

Building strong relationships, through effective communication, is the primary work of any leader. When you have the trust of others, and they believe that by collaborating with you, their personal results will improve... then you have the world at your feet.

This is why so much of this site, is dedicated to helping you be the best possible version of you, and helping you to improve your capability to build strong, effective, worthwhile interpersonal relationships.

The articles, listed below, will help you build upon your relationships skills in the workplace. They will help you more fully understand yourself, others and how to get the very most from your work experience through the relationships you develop both as a leader and a team member.

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Within the categories listed below, there are articles, filled with tips, ideas and tools to help you build and sustain a high-performance culture.

Dealing With Difficult People

Working Through Conflict

Improving Relationships

Communicating Well


A gentle reminder before we get into the articles

Be kind to yourself. If you have a bunch of relationships that aren't working as well as they could ... it can feel a bit daunting. Instead focus on taking it one step at a time ... one conversation at a time. Each time you interact with someone, remind yourself that you want to be the best possible version of you. If you take the few seconds to do this in every interaction you have ... you will set yourself up for a life-time of feeling good.

Ultimately, isn't it the quality of your relationships and the people who want to be with you, that define your life?

So whether you are in a crisis situation ... you have that sinking feeling that most of the people around you, would rather that you weren't around. Or, whether your interpersonal relationships are pretty good, and you just want to take them to the next level, in the articles below you will find some ideas, tips and tools you'll be able to use.

In the early part of my career I was certainly guilty of being too aggressive, and abrasive, and boy did it cost me.

It cost me both in terms of limiting my career progression. It cost me in terms of stress, and unhappiness ... I knew I was upsetting others ... I knew people didn't always like me ... I knew that I wasn't being as effective as I could be. I would get more frustrated which led me to take it out on my team which led to ..... you can see the spiral I was on.

Now many years... and literally hundreds of books, and attending hours upon hours, at workshops (either as a learner or trainer)... later - I have much to share with you to help you improve your workplace relationships.

In fact, the added benefit is ... when you apply what you discover here in these workplace relationship articles - you'll also improve your personal relationships. And that is possibly even more important! smile


Dealing with Difficult People

Dealing with Difficult People
Dealing With Difficult People (Part 1)

In this first article, we look at the mindset you want to have BEFORE you approach that person you struggle with. The right mindset going in will pay dividends.

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Dealing With Difficult People (Part 2)

If you are shying away from dealing with difficult team members, then this article makes it pretty clear how much you are putting your entire team's performance at risk.

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How to Handle Difficult People (Part 3)

In this first article we cover 3 tips. Knowing the impact you make as a leader, being squeaky clean yourself and how to identify high, medium and low performers.

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Working With Difficult People (Part 4)

In this final article we look at not singling out the poor performers, being kind vs being truthful, performance discussions and recognizing the 'right' performance.

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What To Do About Chronic Complainers

Got chronic complainers in your workplace? They spend inordinate amounts of time each day bending the ears of anyone who will listen. Complainers can be draining. Follow these tips to shift them from complainer to solutions finder.

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Handling Difficult Personalities (Part 1)

If you've ever wondered what drives some people to behave the way they do -- you'll find some great keys here to unraveling that mystery! Also discover why you maybe driving those who work with you nuts!

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Handling Difficult Personalities (Part 2)

In this second part of the article we take a look at the Adult and Child styles and how they impact on performance

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Leaders Set The Communication Tone

The leader sets the climate for communication in the workplace. Is your personality and leadership style helping or hindering communication?

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Verbal Abuse In The Workplace

These tips will help you to recognize and then stop verbal abuse in the workplace, so that you create good working relationships that enable you and your team to perform well.

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Managing Your Boss (Part 1)

For your personal and professional success mastering the skill of managing your boss is critical. In this article find out what not to do when managing your boss

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Managing Your Boss (Part 2)

In the first article in this series we looked at what not do when managing your boss. Now we turn our attention to what to do make sure that you and your boss are getting the best from each other!

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Signs of A Bad Relationship

Here are 10 signs of a bad relationship (regardless of whether its a personal or professional relationship) and some tips to help you overcome them ...

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Energy Flows Where Attention Goes

How a leader can improve another person's performance, by giving more attention to the positive traits than the negative

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Characteristics of a Toxic Relationship

Whether on the receiving or giving end, at some point you will find yourself embroiled in a toxic relationship. Here are some ways out of such a situation ...

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Working Through Conflict

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Types of Conflict in the Workplace

Here is a list of the most common types of conflict, and an important rule to follow to successfully resolve personality conflicts ..

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Resolving Team Conflict

Overcome conflict in the workplace by working with people's differences ...

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Workplace Gossip

Gossip in the workplace can stop team performance in its tracks. Use these tips to be the best leader you can, and role model for others how to avoid the gossip trap.

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Improving Relationships

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Communicating Without Defensiveness

With so much riding on your capability as a communicator you probably don't need much convincing to constantly improve this facet of your life. Its our natural instinct to get defensive when faced with a challenging situation - here's how to avoid that poor instinct.

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Assertiveness In The Workplace

A lack of assertiveness in the workplace causes people to avoid giving appropriate feedback and results in under-performance ...

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Reading Non-verbal Communication

Reading your audience is an important part of communicating. The non-verbal communication clues you get from others helps you to know whether you are hitting the mark or not ...

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Barriers to Effective Communication

Which piece of technology is causing you to become a poor communicator?

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Effective Communication

Here are eight practical and effective principles to use to ensure that any communication you make gets 'heard'.

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Communicating Well

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Listening Skills Quiz

Listening Skills are a hugely important skill for any high performance leader. Assess you capability in this all important communication skill.

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